Malwarebytes melts down

For a decade Malwarebytes has been the chosen malware removal tool for IT professionals everywhere. Personally I recommended it to every customer and have used it to eradicate viruses from machines that no other program could. Everything has been great. Until last weekend January 27 2018. Malwarebytes put out a warning that their latest update was causing an issue on windows machines where it would basically use the majority of resources.

In the early morning of Saturday, January 27, 2018, a faulty Web Protection update was released which caused a connection issue for many of our customers. As a side effect of the web protection blocks, the product also spiked memory usage and possibly caused a crash. We triaged the issue quickly and pushed a protection update on Saturday, January 27, 2018 at 10:48a PST.

The affected products were Malwarebytes 3 Premium, Malwarebytes Management Console (MBMC), and Malwarebytes Endpoint Protection (aka Malwarebytes Cloud Console). Malwarebytes for Mac, Android, AdwCleaner, Incident Response and Breach Remediation were not and are not affected. For a complete description and root cause analysis please click here. -source Malwarebytes support

Malwarebytes I love your product but you have caused me and many others headaches this week and created a question of trust.
Personally I have had many complaints of customers who have Malwarebytes deployed on their machines, I have had to remove Malwarebytes because the recommended fixes are not working!
Many professionals are talking in tech groups about how bad this is.

The nightmare just keeps going... So far between my 2 repair shops- I've counted over 30 users experiencing issues following the Malwarebytes update. We've sold MBAM to almost every customer for a year now. expect the list to get larger....-Source IT Professionals group

Are you using Malwarebytes? Is your system slow? I have the solutions to help you get back to running order, yes I used to deploy this utility, however I am moving away from this company. With my contracted customers they are already migrated to a managed system I won't be left standing with egg on my face again.
So long Malwarebytes!

Nate is an IT Professional based in Ohio. He owns DataCom Technologies and serves corporate and consumer customers with managed IT and cyber security services. Visit his website